Comments on: Lowe’s and Home Depot Extend 10% Veterans Discount To Every Day http://militarymoneymight.com/2010/03/lowes-and-home-depot-extend-10-percent-veterans-discount-to-every-day/ Helping Members of the Military & Their Families Sun, 04 Mar 2012 21:35:16 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Lynnhttp://militarymoneymight.com/2010/03/lowes-and-home-depot-extend-10-percent-veterans-discount-to-every-day/#comment-1741 Lynn Fri, 07 May 2010 20:28:09 +0000 http://militarymoneymight.com/?p=1383#comment-1741 Chris, Re-read my letter, they told me to bring it back. I paid with a charge card, my card. The credit goes back to my card. The case in point is that the let hand didn't know what the right hand was doing and it put me in the middle. By the way, I wrote to corporate and it went up and down the food chain. The manage of the Lowe's that I went to called me and said they should have given me the discount when I came back. I have since had that taken care of. Oh and by the way, do you suffer from a Traumatic Brain Injury? Forgetting things can be as little as putting shoes on when you go out, let alone remembering an ID card at a store. Chris, Re-read my letter, they told me to bring it back. I paid with a charge card, my card. The credit goes back to my card. The case in point is that the let hand didn’t know what the right hand was doing and it put me in the middle. By the way, I wrote to corporate and it went up and down the food chain. The manage of the Lowe’s that I went to called me and said they should have given me the discount when I came back. I have since had that taken care of. Oh and by the way, do you suffer from a Traumatic Brain Injury? Forgetting things can be as little as putting shoes on when you go out, let alone remembering an ID card at a store.

]]> By: Curthttp://militarymoneymight.com/2010/03/lowes-and-home-depot-extend-10-percent-veterans-discount-to-every-day/#comment-1732 Curt Thu, 06 May 2010 06:15:22 +0000 http://militarymoneymight.com/?p=1383#comment-1732 A VFW card and a drivers license??? They specifically call it a MILITARY discount...not a I SPENT FOUR YEARS IN THE ARMY AND GOT OUT THE FIRST CHANCE I GOT discount. The military ID card (active or retired) is proof of service...not a VFW card. A DAV card, on the other hand, is just as good as a military ID. A VFW card and a drivers license??? They specifically call it a MILITARY discount…not a I SPENT FOUR YEARS IN THE ARMY AND GOT OUT THE FIRST CHANCE I GOT discount. The military ID card (active or retired) is proof of service…not a VFW card. A DAV card, on the other hand, is just as good as a military ID.

]]> By: Chrishttp://militarymoneymight.com/2010/03/lowes-and-home-depot-extend-10-percent-veterans-discount-to-every-day/#comment-1647 Chris Sat, 24 Apr 2010 14:44:04 +0000 http://militarymoneymight.com/?p=1383#comment-1647 I too am a Veteran and appreciate both Home Depot and Lowes support. I think the decision not to allow military discount credits after a purchase is a sound one. People will find ways to manipulate the system and while not necessarily true in this case, the practice of bringing in a receipt claiming "I forgot my military id" really should be prohibited. Its like bringing a coupon back to a store after you've already bought the item earlier. For all Lowes knows, a neighbor buys a new lawn tractor and the Veteran says, "Hey, give my your receipt and I'll get you $200 bucks back". Not fair to any business. I too am a Veteran and appreciate both Home Depot and Lowes support. I think the decision not to allow military discount credits after a purchase is a sound one. People will find ways to manipulate the system and while not necessarily true in this case, the practice of bringing in a receipt claiming “I forgot my military id” really should be prohibited. Its like bringing a coupon back to a store after you’ve already bought the item earlier. For all Lowes knows, a neighbor buys a new lawn tractor and the Veteran says, “Hey, give my your receipt and I’ll get you $200 bucks back”. Not fair to any business.

]]> By: Lynnhttp://militarymoneymight.com/2010/03/lowes-and-home-depot-extend-10-percent-veterans-discount-to-every-day/#comment-1622 Lynn Wed, 21 Apr 2010 01:34:39 +0000 http://militarymoneymight.com/?p=1383#comment-1622 I am a disabled war veteran of the first Gulf War and was absolutely thrilled when I learned that Lowe's would be extending the 10% discount to disabled veterans year round! Among several aspects of my service connected disabilities I have a progressive brain injury. This makes remembering things difficult at times, like remembering my DAV Identification when I go to Lowe's. On the evening of 13 April 2010 I made a purchase of lawn care products totaling $786.33. After the young man rang everything up and I was in the process of paying I remember that I had forgotten my DAV card. When I mentioned this to the gentleman he said that I could return with the receipt and my card and that customer service would credit the discount. This afternoon, 17 April 2010, I returned to that Lowe's store and told customer service my story. To my disappointing surprise I was told that they wouldn't credit back for military. Or at least she thought that was the policy, as she nonchalantly half-asked, half-told the other associate that the policy was not to credit military. To say the least, I was embarrassed and appalled, not to mention a little ticked at the woman's indignant attitude. I really like the usual professionalism and courtesy that Lowe's employees display but that was not the case that day. Think I'll find a new place to spend my money! I am a disabled war veteran of the first Gulf War and was absolutely thrilled when I learned that Lowe’s would be extending the 10% discount to disabled veterans year round! Among several aspects of my service connected disabilities I have a progressive brain injury. This makes remembering things difficult at times, like remembering my DAV Identification when I go to Lowe’s.

On the evening of 13 April 2010 I made a purchase of lawn care products totaling $786.33. After the young man rang everything up and I was in the process of paying I remember that I had forgotten my DAV card. When I mentioned this to the gentleman he said that I could return with the receipt and my card and that customer service would credit the discount.

This afternoon, 17 April 2010, I returned to that Lowe’s store and told customer service my story. To my disappointing surprise I was told that they wouldn’t credit back for military. Or at least she thought that was the policy, as she nonchalantly half-asked, half-told the other associate that the policy was not to credit military. To say the least, I was embarrassed and appalled, not to mention a little ticked at the woman’s indignant attitude. I really like the usual professionalism and courtesy that Lowe’s employees display but that was not the case that day.
Think I’ll find a new place to spend my money!

]]>